Privacy policy

InGeoLab Suisse Sàrl
Route du Sanetsch 3C — 1950 Sion — Valais, Switzerland
UID: CHE-193.007.823
Contact: contact@qrono.ch

No data protection officer (DPO) has been appointed. To exercise your rights, contact contact@qrono.ch directly.

We only collect the data needed to operate the service:

• Email address — to sign in with an emailed code and for service communications (reminders, invitations, invoices)
• Profile — first and last name, optional phone number, organisation and role (owner, manager, technician)
• Content of your account — buildings and addresses, floors and plans, devices, photos, locations, inspections and remarks, maintenance contracts and company contact details
• Subscription and billing data — plan, status, billing address, invoices, Stripe identifiers for card payments
• Technical data — IP addresses, access logs, device type, browser and version

Card payments are processed by Stripe (Stripe, Inc. / Stripe Payments Europe, Ltd.). QRONO never stores your card details. Stripe is PCI DSS Level 1 certified. More information: stripe.com/privacy

Invoice payments are made by bank transfer using the enclosed QR-bill.

The qrono.ch website uses two types of cookies:

• Essential cookies — required for the website to work and to remember your cookie choice. In the application, authentication cookies keep your session open.
• Analytics cookies (PostHog) — we use PostHog (EU instance, eu.i.posthog.com) to measure website traffic and improve it: pages visited, button clicks. These cookies are only set with your consent, which you can withdraw at any time.

No advertising or third-party tracking cookies are used. Analytics data is neither sold nor shared with third parties.

Your data is processed for the following purposes:

• Sign-in and access to your account — basis: performance of a contract (Art. 6(1)(b) GDPR)
• Keeping the logbook, recording inspections and sending automatic reminders — basis: performance of a contract
• Subscription management and billing — basis: performance of a contract / legal obligation
• Website improvement (aggregated analytics) — basis: consent

QRONO uses the following processors:

• Supabase Inc. — database, file storage, authentication — supabase.com/privacy
• Stripe Inc. / Stripe Payments Europe Ltd. — card payments — stripe.com/privacy
• Infomaniak Network SA — hosting of the qrono.ch website and email delivery (Geneva, Switzerland) — infomaniak.com
• PostHog Inc. — website analytics (EU instance) — posthog.com/privacy
• Vercel Inc. — application web server — vercel.com/legal/privacy-policy

• Content of your account (buildings, devices, inspections, photos, plans) — kept for the whole duration of the subscription, then deleted on request. The inspection history is part of the logbook and is not deleted automatically.
• Email address and account data — kept until a deletion request
• Analytics data (PostHog) — 12 months, after which it is aggregated or deleted
• Billing data — kept in accordance with statutory accounting obligations (10 years under Swiss law)

Your data is never sold to third parties.

Under the revised FADP and the GDPR, you have the following rights:

• Right of access — obtain a copy of your personal data
• Right to rectification — correct inaccurate data
• Right to erasure — request the deletion of your data
• Right to data portability — receive your data in a structured format
• Right to object — object to processing based on legitimate interest
• Right to withdraw consent — withdraw your consent at any time, without affecting the lawfulness of prior processing

To exercise these rights, write to contact@qrono.ch. We will reply within 30 days.

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): edoeb.admin.ch

For any question about the protection of your personal data:

InGeoLab Suisse Sàrl — contact@qrono.ch
Route du Sanetsch 3C — 1950 Sion — Valais, Switzerland